Showing posts with label cell bikes. Show all posts
Showing posts with label cell bikes. Show all posts

Thursday, 12 July 2012

Logistics consulting is free!

In 1979 Philip Crosby published his seminal book Quality is Free to break the perception in America at the time that adding quality to manufactured goods was a costly and unnecessary expense. Crosby helped to redefine what quality meant and helped to launch the revolution in quality management that is now an accepted part of almost every aspect of business operations now.

Former CEO of Avis, Robert Townsend said that a business consultant was someone who borrows your watch and tells you what time it is and then walks